Shipping Policy – Pegasusapparelus.com

Welcome to Pegasusapparelus.com!
We’re committed to providing a smooth and satisfying shopping experience—from the moment you place your order to the day it arrives at your doorstep. This Shipping Policy outlines our order processing, delivery timelines, shipping options, and other important logistics details.

1. Order Processing Time

  • All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).

  • Once your order is processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Options & Estimated Delivery

We offer several shipping options to suit your needs and location. Delivery times begin after your order has been processed:

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days

  • Express Shipping: 1–2 business days

Note: Delivery times are estimates. Delays may occur due to carrier issues, weather conditions, or unforeseen circumstances. Pegasusapparelus is not responsible for such delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location, order weight, and dimensions.

  • Occasionally, we offer free shipping promotions, which will be clearly advertised on our website and during checkout.

4. International Shipping

We proudly ship to many countries around the world. Please note the following for international orders:

  • Customs, Duties & Taxes: These charges, determined by your country’s customs agency, are not included in our shipping fees. The recipient is responsible for all applicable duties or taxes.

  • Estimated Delivery Time: 7–21 business days. Customs clearance may cause additional delays beyond our control.

5. Order Tracking

Once your order ships, you’ll receive an email with your tracking number. You can:

  • Track your shipment via the link in the email

  • Or use the tracking number on the carrier’s website

Please allow up to 24 hours for tracking updates to reflect after the order has shipped.

6. Shipping Restrictions

Certain products may be subject to shipping restrictions due to:

  • Size or weight limitations

  • Local laws or regulations in the destination country

Any such restrictions will be indicated on the product page. We reserve the right to cancel any orders that cannot be delivered to the provided address.

7. Lost or Damaged Packages

If your package is:

  • Lost in transit, or

  • Arrives damaged

Please contact us immediately at [email protected]. We’ll work with the carrier to resolve the issue and, if applicable, arrange a replacement or issue a refund.

8. Incorrect Shipping Information

Please ensure that your shipping address is accurate before finalizing your order. Pegasusapparelus is not responsible for orders shipped to incorrect or outdated addresses provided by the customer.

  • If you notice an error, contact us right away at [email protected].

  • While we’ll do our best to assist, we cannot guarantee changes after the order has been processed.

9. Contact Us

If you have any questions or need assistance with shipping, tracking, or order details, our team is here to help:

📧 Email: [email protected]
🌐 Website: https://pegasusapparelus.com

Our friendly support staff is always ready to assist you.